Unlock your IT infrastructures true potential

ACE IT Multiservices offers 2 complete IT management solutions that will help you get the most from your staff and your infrastructure.

What we offer

Plans to give you peace of mind

Our plans are designed to support your business and reduce issues that can occur. We want to help you focus on the things that keep you business running while we make sure you IT doesn’t get in your way.

 

VIC (Very Important Client)

  •  Cloud managed antivirus

 

  • Office 365 or G-Suite licensed email and applications (Office 365 Standard license only)

 

  • Backup for Office 365 or G-Suite email in real time

 

  • Cloud based backup of 1 critical system, can be a server, PC or NAS

 

  • 1Password Vault provided by ACE IT

 

  • Monthly testing of all backup systems and the installation of software updates to be completed outside of normal business hours

 

  • Unlimited phone and email support (0800 – 1830, Monday to Saturday)

 

  • Guaranteed 4 hour response time (0800 – 1830, Monday to Saturday)

 

  • Initial setup of new users is free

 

  • VIP call out rate for onsite work

 

  • Website hosting and registration supplied for your primary website to ensure connectivity

Platinum

  • All items in the VIC plan

 

  • 1 hours onsite free per month per organisation as required (these do not accumulate)

 

  • A new office spec computer (i5, 8GB RAM, 256GB SSD, Windows 10 Pro, 24” Screen, wireless keyboard and mouse [or equivalent as hardware specs change]) every 3 years

 

  • Onsite and cloud full PC backups of all networked computers